Lifetime Guarantee: We proudly offer a Lifetime Guarantee against the very rare occurrence of flaws & failure in workmanship under normal wear and tear (on most items). The intent is for each piece to endure your rigorous use and even be bequeathed to your son & grandson as a heritage piece. Care for it well and it will be used for generations.
Lead Time: As you are aware, quality goods take a measure of time to build. Each masterpiece will be made to order one at a time just for you with only our skillful hands & without any machines. Your item is sure to be special, durable, & unique. Since our lead time will vary depending on the number of current orders, please see the 'Lead Time' posted next to the Vintage Valor brand at the top of the page.
Payment Methods: All payments are in USD. We accept all major credit cards through our highly secure, world respected payment gateway, Stripe. We also accept all major credit cards through PayPal. You do not have to have an account with PayPal to use your card & we do not even see your credit card information. Rest assured knowing that your transactions are highly secure as Stripe & PayPal are extremely safe, fast, & efficient ways to make your purchases.
International Shipping: Yes! We happily ship worldwide.
Shipping Time: Once shipped, orders typically take 1-3 business days to arrive within the USA & 7-10 business days outside of the USA. Delivery times might vary depending on customs clearance, holiday periods, extreme weather conditions, natural disasters, etc. However, the vast majority of shipments arrive expediently & predictably on time.
Return Policy: 100% client satisfaction is our desire. If for any reason you are not perfectly content with your investment, you can return it unused & in salable condition within 15 days of receipt. Email us at [email protected] to receive Return Authorization & necessary return details.
Since bespoke, custom, & personalized items are made to your individual specifications & cannot be resold to another, all sales on these are final.
Return Shipping: Vintage Valor will certainly care for the cost of return shipping if there is a fulfillment error on our behalf or the attained item was mistakenly misrepresented by us in our site. Otherwise, all return shipping costs are the responsibility of the client. We highly recommend using a reputable courier and obtaining insurance & signature confirmation as we are not able to be responsible for damaged or lost returns.
Repairs: We are available to repair & restore our goods...And, even the leather goods of other makers.
